Front  •  Account  •  TFNews  •  Help  •  Contact   How to join, renew, or upgrade

To use TFN services, you must first become a member.

Membership is free of charge.  One joins TFN in this way:

1. Register.
    
   When properly completed, the online registration form will give you a username consisting of 2 lower-case letters followed by 3 digits.  Eg "aa123".  Keep the username somewhere safe — you will need it.
    
   
2. Show proof of identity.
    
   Bring to the office something that proves who you are (because you are becoming a voting member).
    
   Alternatively, you can fax, photocopy-and-send, or scan-and-email.  Be sure to include the username which you received in step 1.
    
   Any of the following will do:
   
   • Cheque that is pre-printed with your name and address.
   • Credit card in your own name (must not be expired, must be signed, and must be presented in person, at the TFN office).
   • Utility bill listing your name and address.
   • Any government-issued ID except health cards.  Please do not fax photo identification, as that makes it illegible.
   • Any document, from a large institution (hospital, library, school, employment centre, etc), that shows your name & address.

Upgrade or renew your account

• Once you are a member, you can, at any time, upgrade your account level from Basic, by paying the corresponding fees and filling the appropriate form(s):
   
  
  • dialup Plus-level form.
  • high-speed DSL sign-up form
    (please disregard the form's pre-authorized debit section; use the separate pre-authorized debit form for that).
  • pre-authorized debit form (see also: instructions).
  • information provider agreement +
    information provider contact form
    (forms to set-up a community website at TFN.  See also: instructions).
  
   
  
• Thereafter, you must periodically renew your account.
   
  For Basic access, you must renew every 6 months.
  For other levels, your payments act as your renewal.
  If payments are not received in time, an account is reset to Basic.
  When a Basic account has not been renewed, it is archived.
   
  TFN sends an email notification of impending expiry to your @torfree.net address and to any alternate email address you gave. You can provide an email address in the membership registration form or you can notify the office later.
  Delivery of these notices can fail, eg because of a full mailbox.  It is ultimately your own responsibility to remember to renew before expiry.
   
  
• To regain access to your archived account, contact the office.

Donate!

• Toronto Free-Net is staffed entirely by volunteers.  As TFN is non-profit, all services are offered either at cost or free of charge.  Please consider volunteering, contributing your old equipment, and making an annual donation.

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